Effective Date: Oct 6, 2025

1. Introduction

Yeager Flooring (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website, schedule appointments, or use our remodeling, kitchen, bath, or flooring services.

By using our website (yeagerflooring.com) or submitting information through our online forms or scheduling tools, you consent to the practices outlined below.

2. Information We Collect

We collect two types of information: information you provide directly and information automatically collected when you use our site.

a. Information You Provide

When you contact us, request a quote, or book an appointment, we may collect:

  • Name
  • Email address
  • Phone number
  • Address (for appointments or project sites)
  • Details about your remodeling or flooring project
  • Any notes, attachments, or photos you choose to send

We do not collect or store payment information on this site.

b. Information Automatically Collected

When you browse our website, we may collect:

  • IP address and general location
  • Browser type and version
  • Device information (desktop, tablet, mobile)
  • Pages visited and time spent on each
  • Referral source (e.g., from search or ad)
  • Date/time of visits

This information is gathered through cookies, log files, and analytics tools such as Google Analytics.

3. How We Use Your Information

We use the information we collect for legitimate business purposes, including to:

  • Respond to your inquiries and provide quotes or estimates
  • Schedule, manage, and confirm appointments (via Lead Copilot)
  • Communicate with you regarding your projects, updates, or requests
  • Improve our website, marketing, and service offerings
  • Provide advertising or retargeting through Google and Facebook
  • Ensure compliance with applicable laws and prevent misuse of our systems

We do not use automated decision-making or profiling.

4. Advertising and Retargeting

We may use Google Ads and Facebook Ads for remarketing and retargeting purposes. This means:

  • Third-party vendors (like Google or Facebook) may use cookies or identifiers to show you our ads on other websites.
  • We use this data only to show relevant offers or services and to measure ad performance.

You can opt out of personalized ads at any time through:

5. Sharing and Disclosure of Information

We do not sell your personal information. However, we may share your data with:

  • Service Providers: Trusted third parties that help us operate (e.g., Lead Copilot for scheduling, hosting providers, analytics services).
  • Advertising Partners: Google and Facebook, for the purposes outlined above.
  • Legal Authorities: If required by law, subpoena, or to protect our rights or safety.
  • Business Transfers: In the event of a merger or acquisition, your data may be transferred with appropriate protections.

All service providers are required to handle your data securely and only for legitimate business purposes.

6. Cookies and Tracking Technologies

Cookies are small text files stored on your device. We use them to:

  • Improve website functionality and user experience
  • Analyze site traffic through Google Analytics
  • Support advertising and remarketing

You can control cookie settings through your browser or opt out of certain tracking as described above. Disabling cookies may affect your experience on our website.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations. When no longer needed, your data will be securely deleted or anonymized.

8. Security

We implement reasonable safeguards — including encryption, secure servers, and access controls — to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute protection from unauthorized access or disclosure.

9. Your Privacy Rights

As a Florida business, we comply with relevant U.S. privacy principles. You have the right to:

  • Access or request a copy of your personal data
  • Request corrections to inaccurate information
  • Request deletion of your personal data (subject to legal exceptions)
  • Opt out of direct marketing communications
  • Withdraw consent where applicable

To exercise these rights, contact us using the details below. We may verify your identity before processing requests.

10. Children’s Privacy

Our services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

11. Florida Data Protection and Breach Notice

In compliance with the Florida Information Protection Act (FIPA), if a data breach occurs involving your personal information, we will notify affected individuals within 30 days and the Florida Attorney General when required.

12. Third-Party Links

Our website may contain links to third-party sites (e.g., social media or vendor tools). We are not responsible for their privacy practices and encourage you to review their policies separately.

13. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we’ll revise the “Effective Date” above and post the updated version on this page. We recommend checking this page occasionally for updates.

14. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

Yeager Flooring
2310 Success Dr
Odessa, FL 33556
Phone: (727) 788-5121
Email: contact@yeagerflooring.com